Thank you for visiting our website ( using or about to use our (HeapyGoo Trading Sdn. Bhd. (HeapyGoo)) services. Here, we will share this Privacy Policy, please be sure to read and agree to the terms and conditions. In general, you do not need to provide any of your name or other personal information to access or use our services. But sometimes, we may need some information from you to process your order, contact you, etc. We may need you to provide personal information to complete these matters. This Agreement is binding on users and the Site and its parent company.

1st. Jan. 2024 / V1.0


Sharing personal information

With your consent, we will share your personal information with third party service providers. Because trade, manufacturing, freight, etc. involve third-party related companies, including but not limited to customs, shipping companies, flight execution companies, suppliers, manufacturers, etc.

***We do not authorize third parties to disclose your information.

International delivery

The information we collect may be passed to and stored and processed by one or more of our affiliates or third-party service providers or any country or region in which we own the facility. We guarantee that, in the foregoing process, your personal information will not be known to any individual, organization or organization other than the information recipient without your consent.


What we collect

You may need to provide us with personal information, but not limited to the following,

  • Name, Gender, Age, Contact Number, Contact Address, Company Name, Email
  • Social media account
  • Entrusted sending item information
  • etc.


Protect your information

We want you to be confident in using our platform and we are committed to protecting the personal information we collect. We restrict access to your personal information and only allow employees who reasonably need access to your personal information to access your personal information for the purpose of providing products or services to you or for the purpose of completing work. We have the right technology and organized physical protection, electronic protection and procedural safeguards to protect the personal information you provide to us from unauthorized or illegal processing and are not accidentally lost, damaged or destroyed. We will protect and retain your personal information until you are no longer a member of us, and we will delete all your information immediately thereafter.


Risk warning

We will protect your personal information in accordance with national laws and regulations, but we still remind you that after you provide us with personal information, our protection does not exclude individuals whose personal information is not caused by us.  The risk of unauthorized retrieval, loss, disclosure, alteration, or destruction of information.  Nevertheless, we will immediately take remedial measures, inform you in time, and report to the relevant authorities.


Update of this privacy statement

We may update this privacy statement from time to time. If an update is made, we will post it on this platform. If you do not agree to the changes, please stop using the platform.  In the event of a material change to this Privacy Statement, we will notify you by email or by placing a prominent notice on the Platform.